The door and door seal are warranted against defects in material and workmanship for the lifetime of the tub, parts only. The Faucet and Shower attachment are warranted by the manufactures warranty.
The fiberglass structure and supporting steel frame are warranted against defects in material and workmanship under normal use conditions.
Includes the motors, manifold drain system and thermostatic valve. If your Walk-in Bath Tub should need service please contact the Dealer / Installer from whom you purchased the tub to arrange replacement of the defective part.
In order to be eligible for our warranty, it is necessary that you submit a form provided with your complete name, address and telephone number. If the tub is not registered with Serenity Walk In Bathtubs within 45 days of shipment from the factory, the warranty will not be honored. You can mail, E-mail or fax this registration to:
314 Thomas Place Suite A Everman, TX 76140
Phone: (817) 551-9004
Toll Free: (855) 551-9004
Fax: (817) 764-6392
Enjoy your new Serenity Walk In Bathtub and thank you in advance for your prompt and courteous attention.