To Chris and Monica,
I cannot thank you
enough for treating me just like I was someone who
bought a bathtub from your company. I actually
bought a discontinued early model of your tub
produced by some unscrupulous people with no concept
of how to design a walk-in bathtub. I had early
issues with the door and had to fight with these
people to get anything done about it. The tub was
under warranty with them, which your company had no
obligation to honor, when it developed a serious
leak in the bottom. To even attempt to fix it
involved tearing out my custom marble tub
surrounding. Monica and Chris worked with me to get
me a new tub.
Now I would like to
tell you about how wonderful the new tub is compared
to the old one. I have checked the prices and you
will pay half of what I paid. The serious problem
with the old tub was in one word "glue". Instead of
building the door hinges and air jets into the
fiberglass of the tub--they were glued on as after
thoughts. My new hinge is part of the tub and sits
flush which means easy clean-up. The other "metal"
hinges stuck out into the tub and were impossible to
keep clean. This bathtub is ergonomically designed
with the idea in mind that the water should drain
INTO the bottom of the tub instead of collecting on
the edges and the seat. The rubber seal for the door
is not attached to the door which makes it
impossible to clean or replace without removing the
door but instead to the frame--amazing idea. The
door also sits flush with the tub while the other
one contained this marvelous trough that collected
soap scum like a magnet. This tub is extremely solid
on the bottom, has thicker walls, is taller and the
finish is much nicer. The fixtures are located in a
much more convenient place and wonder of wonders the
shower hose retracts. The marvelous magnetic door to
the pump completely eliminated the need for the ugly
screws that held the other one in place. I
completely and totally recommend this bathtub!! The
only suggestion I would make is considering a longer
one if you are quite tall. The advantage to the
shorter tub is water conservation.
Thanks to Chris that
old tub was donated to a local charity and they have
a maintenance person who thinks he can fiberglass
the whole bottom of the tub in order to sell it at
their fund raising auction. Since the water jets
still work well, whatever money it brings will
enable more people with developmental disabilities to
enjoy an outdoor experience at Camp Confidence.
- Pamela Sachs
Serenity Walk In
Thank you for
installing my new tub! It's
beautiful. I'm so proud of the way it looksó clean
and very professional. I'm impressed with your
courteous and honest service. At times like these,
it's a pleasure to do business with a company like
Thank you again,
- Vicky M.
Serenity Walk In
My husband is so
pleased with the hydrotherapy. It relieves so much
of the soreness he has after each workout, but even
more importantly, it seems to be helping the
circulation in his legs. I appreciate the care and
thoroughness the technicians used in the
installation of this unit.
Thank you for
Serenity Walk In
I speak from my heart
to your heart, as a severely disabled person
confined to my home. I have only showered and not
bathed for nine years. My search for pain relief
ended with my first step into my Walk-In Bathtub.
Serenity provided my long awaited pain relief.
- Connie A.
We are pleased to add the Serenity Walk-In-Tub to our product line. We find the tub features to be very practical and effecient. The tub is easy to install and it is a product that we can offer at a very competitive price. Anytime we can provide a product that genuinley enhances our customers lifestyle and make a profit while doing so, that's something we get excited about! Many thanks, to everyone at Serenity tubs for making that possible.
- Aldon Marble
Hi Scott, just wanted to tell you how happy I and my customers are with your great tubs. I have been a builder since the early 60's and over the years we have installed every new kind of tub or shower that's been offered to the building trade. WIthout a doubt your's are the best tub/shower combination that we have ever worked with. Aside from the heavy duty construction and the high quality finish the installation is fast and easy and the accessories are all top shelf. My customers especially like the features that let them use bath oils and scented soaps, as you can't use both products with the other tubs on the market. Thank you for a great product.
- Dolly Construction
I can't thank you enough for your help in replacing this faulty faucet. Your extra effort and cooperation was beyond my expectation. I am an 83 year old widow and people frequently take advantage of my situation. You however went "the extra mile". I just put my trust in God and he really sent me an angel this time.
Thank You Again